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INFORMATION
 Frequently asked questions
 Returns policy
 Disposing of used batteries
 Privacy statement
 Conditions of sale
 Payment details
 Terms of use
 Contact us
 
 


Returns policy

Returns for warranty must have prior approval. A Warranty Return Advise (WRA) number must first be obtained from our office, should this not be obtained this could delay the processing of the claim. A copy of the original purchase receipt together with details of the battery and tool model numbers and the charger in which the battery was being used must be provided. All returns are to be forwarded freight pre-paid to Pacer Power Tools & Batteries.

Returns for credit must have prior approval. A Return for Credit Advice (RFC) number must first be obtained from our office. Delays in the processing of the claim may occur without a RFC number. All returns are to be forwarded freight pre-paid unless prior arrangement has been made. Pacer Power Tools & Batteries reserves the right to charge a 20% restocking fee.

Disposing of used batteries

Batteries contain toxic metals which are harmful to the environment and should be disposed of in an environmentally friendly way. Do not dispose of them in household waste. Batteries should be recycled. Contact your local council for information with regard to their recycle program.

Privacy statement

Privacy Policy

Pacer Power Tools & Batteries is committed to respecting the privacy of the users of this web site. The following policy discusses how personal information received by Amcell will be dealt with. We may amend this Privacy Policy at any time by posting the updated Privacy Policy on this page. The revised terms will take an immediate effect when they are posted unless specified. By registering with us, you are agreeing to all the Privacy Policy mentioned below.

Commitment

We are committed to respecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. We collect your information to provide you with the best possible service. Personal information is not collected unless: the information is collected for lawful purpose that is directly related to a function or activity of Pacer Power Tools & Batteries and that the collection of information is reasonably necessary for that purpose.

If you have any questions/comments about privacy, please e-mail us at:  

Disclosure of Information

The collection of data will be treated with total respect of the privacy of our customers and is dealt with responsibly. We will not disclose information about your individual visits to our web site or any of the personal information that you provide to any third parties without your consent except when required by law to do so. By registering with us, you are agreeing to the professional duty of confidentiality.

Links

This site contains links to third party sites. When using a third-party site via a link on the Amcell site, please review the Privacy Policy posted on that site. Amcell is not responsible for any privacy issues arising from the use of linked third-party sites.

Cookies

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Conditions of sale

  1. PRICING: Prices listed are subject to amendment at any time and without notice.
  2. PAYMENT: Where a credit facility has been established with Pacer Power Tools & Batteries, all products are payable within 14 days of Invoice. A 1.5% discount will be applied to invoices paid via Direct Debit within 7 days. Any account exceeding 30 days in payment can result in automatic suspension of credit until such payment is received in full. Any line of credit exceeding 60 days may result in cancellation of the credit facility. Pacer Power Tools & Batteries retains the right to refuse the extension of credit.
  3. TITLE OF GOODS: All goods remain the property of Pacer Power Tools & Batteries until payment is received in full. You are required to retain physical possession of all goods and to refrain from disposing of the same until such time as all accounts with respect of the goods has been paid.
  4. FREIGHT: All orders of 5 batteries or more will be supplied free into store (FIS). We will continue to supply orders valued over $250.00 (excluding GST) FIS even where the quantity ordered is less than 5. For all other orders, a $12.50 freight and handling charge will apply. Orders received prior to 4pm will be dispatched the same day.
  5. WARRANTY: Amcell batteries are covered by a 12 month warranty for faulty workmanship or materials, subject to prior approval. Repair or replacement is at the discretion of Pacer Power Tools & Batteries. Warranty is void if the product is used outside specification, is modified, subject to extensive use, or used for any purpose for which it is not designed. Freight is pre-paid one way by user.
  6. RISK IN THE GOODS: Risk of loss, damage or deterioration to the products shall pass to the customer upon dispatch from the premises of Pacer Power Tools & Batteries.
  7. LIABILITY: Pacer Power Tools & Batteries is not liable for any LOSS or INJURY resulting from the use of products within this price list.
  8. RETURNS: Returns for credit will not be accepted without prior approval. All goods returned must be freight pre-paid, be in original packaging, not damaged or modified in any way, and be in our current price list.

NOTE: The brand names mentioned are trade marks owned by the respective companies. References to brands mentioned are used for identification or cross referencing purposes only and we are not implying that products are original equipment parts.

NOTE: All replacement battery packs are produced using the most premium quality cells and components available at the time of ordering. Often battery pack specifications are superior to the original equipment battery pack. While all care has been taken, the battery cross reference information provided should be used as a guide only and cannot be assumed to be 100% accurate. We accept no responsibility for loss or damage which may result from its use or from damage caused due to incorrect installation or selection of battery packs.

Payment details

PAYMENT: Where a credit facility has been established with Pacer Power Tools & Batteries, all products are payable within 14 days of Invoice. A 1.5% discount will be applied to invoices paid via Direct Debit within 7 days. Any account exceeding 30 days in payment can result in automatic suspension of credit until such payment is received in full. Any line of credit exceeding 60 days may result in cancellation of the credit facility. Pacer Power Tools & Batteries retains the right to refuse the extension of credit.

Payments can be made by cheque, VISA, Mastercard or by electronic funds transfer.

Electronic transfer payments:
Pacer Power Tools & Batteries
NAB
BSB: 083251
Account: 16 770 5678

Terms of use

  1. About these terms of use
    These website terms of use ("terms of use") and the associated Privacy Statement ("privacy policy") govern your access to and use of the website. You should read these terms of use and the privacy policy carefully before using this website.
  2. Your access/use implies agreement
    The website is available for your use only on condition that you agree to these terms of use. By accessing/using the website, you are signifying that you agree to be bound by these terms.
  3. Modifications to the Terms
    We may revise and update these terms of use at any time. Your continued usage of the website after any changes to these terms of use will mean you accept those changes.
  4. Modifications to the information
    Pacer Power Tools & Batteries does not warrant the accuracy, adequacy or completeness of material on this website. All information may be changed, supplemented, deleted or updated without notice at the sole discretion of Pacer Power Tools & Batteries.
  5. Errors and problems
    Pacer Power Tools & Batteries does not guarantee that the website will be free from viruses, or that access to the website will be uninterrupted.
  6. Pacer Power Tools & Batteries Privacy Policy
    The Amcell privacy policy governs the use of information collected from or provided by you at the website. A policy statement prepared by Pacer Power Tools & Batteries for the purposes of being made available to customers and the general public declaring the company's commitment is contained within this web site.
  7. License and Ownership
    The copyright for the content on this website is owned or licensed by Pacer Power Tools & Batteries and is protected under the Copyright Act 1968 (Cth) and by other copyright laws in both Australia and other countries. No material on this website may be reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed or transmitted in any form by any process without the specific written consent of Pacer Power Tools & Batteries.
  8. Brand Names
    The brand names mentioned (other than that of Amcell) are trade marks owned by the respective companies. References made to these brands are used for identification and cross reference purposes only and we are not implying that the products are original equipment parts unless specifically stated.
  9. Outbound links
    The website may contain links to third-party websites and resources ("linked sites"). These linked sites are provided solely as a convenience to you and not as an endorsement by Pacer Power Tools & Batteries. Pacer Power Tools & Batteries makes no representations or warranties regarding the availability, correctness, accuracy, performance or quality of the linked site or any content, software, service or application found at any linked site. Pacer Power Tools & Batteries may receive payments and/or commissions from operators of linked sites in relation to goods or services supplied by the operator as a result of you linking to the third party website from the Amcell website.
  10. Inbound links
    Pacer Power Tools & Batteries generally encourages and agrees to your linking to the Home page through a plain text link on your website without the need for agreement between yourself and Pacer Power Tools & Batteries. However, linking to any other page of the website is strictly prohibited, without express written permission from Pacer Power Tools & Batteries.
  11. Feedback, suggestions, comments or requests
    Pacer Power Tools & Batteries does not encourage you to make feedback, suggestions, comments or requests ("comments") but these comments may be made to    and if you do make comments, you acknowledge that: they will not be considered confidential or proprietary, and Pacer Power Tools & Batteries is under no obligation to keep such information confidential, and Pacer Power Tools & Batteries will have an unrestricted, irrevocable, world-wide, royalty free right to use, communicate, reproduce, publish, display, distribute and exploit such comments in any manner it chooses.
  12. Jurisdiction
    The Australian section is provided for use only by Australian residents. The law applicable to use of the Australian section and to disputes arising out of the Australian section is the law of the State of Victoria; and The International Section is provided for use by residents of any country in the world but, to the fullest extent permitted by law, the law applicable to use of the International Section and to disputes arising out of the International Section is the laws of the State of Victoria, Australia.
  13. Disclaimer of Warranties
    Pacer Power Tools & Batteries makes no representations or warranties about the accuracy, completeness, security or timeliness of the content, information or services provided by the website and disclaims all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties' rights, and fitness for a particular purpose.
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